SAP Knowledge Base Article - Public

2553648 - Assignment profile did not assign curricula removed by an administrator


When an administrator removed a curricula from a user that was assigned via assignment pofile (AP), the automatic process (APM) synchronization has run but that did not re-assign the course to the user.


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Reproducing the Issue

  1. Create an assignment profile >
  2. Create a curricula >
  3. Place some content inside the curricula and place the curricula inside the assignment profile >
  4. Create rules for the curricula that would target a certain user or a certain population within your system >
  5. Run the propagate button >
  6. Remove the curricula on user's profile using an administrator account >
  7. Run the synchronize or the APM for assignment profile synchronization >
  8. Check the user profile and you'll see that the system did not re-assign the curricula to the user.


This is expected behavior. The logic behind this is that if an administrator takes away something from the user it means that the user should not have that.


To resolve this there are 2 ways to do this:

First option: Updating the user profile

  1. You can view the user's profile and update any field so that the user is no longer valid for the rules of the AP >
  2. Run the synchronization via AP or via the APM synchronization >
  3. Go back to the user's profile and update the user profile so that the user will match the AP rules >
  4. Run the synchronization via AP or via the APM synchronization >
  5. The curricula should now be re-assigned to the user and it will reflect that the APM assigned the curricula.

Second Option: Direct assignment via admin

  1. Go to the affected user's profile >
  2. On the right hand side under Actions, click Assign Learning Needs >
  3. Click Add curricula >
  4. Add the user and add the proper curricula >
  5. Run the assignment job >
  6. The curricula should now be re-assigned to the user but it will reflect that an administrator directly gave the curricula to the user.


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