SAP Knowledge Base Article - Preview

2553660 - LMS Admin not related to LMS User when in SSO

Symptom

  • When accessing the LMS' Admin view from BizX, the Admin is directed to a different account, not related to the regular User from LMS.
  • When trying to access the LMS Admin side the Admin receives a message stating that this account is locked. Despite the account linked with the User being unlocked.


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Environment

SuccessFactors Learning Management System (LMS)

Product

SAP SuccessFactors HCM Core all versions ; SAP SuccessFactors Learning all versions

Keywords

BizX, PLT, Admin, ID, Connection, Wrong, Misdirected, Login, Locked, Admin ID , KBA , LOD-SF-LMS-INT , Integrations with BizX , LOD-SF-PLT , Platform Foundational Capabilities , Problem

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