SAP Knowledge Base Article - Preview

2553660 - LMS Admin not related to LMS User when in SSO


  • When accessing the LMS' Admin view from BizX, the Admin is directed to a different account, not related to the regular User from LMS.
  • When trying to access the LMS Admin side the Admin receives a message stating that this account is locked. Despite the account linked with the User being unlocked.



SuccessFactors Learning Management System (LMS)


SAP SuccessFactors HCM Core all versions ; SAP SuccessFactors Learning all versions


BizX, PLT, Admin, ID, Connection, Wrong, Misdirected, Login, Locked, Admin ID , KBA , LOD-SF-LMS-INT , Integrations with BizX , LOD-SF-PLT , Platform Foundational Capabilities , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.