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2554187 - SAP Single Sign-On - No user exists with SNC name "p:SECURE LOGIN ENCRYPTION ONLY MODE" - Kerberos

Symptom

  • SNC for Kerberos using SAP Single Sign-On 3.0 is configured. On attempted logon to SAP GUI, SSO doesn't work and the following message is seen:

    No user exists with SNC name "p:SECURE LOGIN ENCRYPTION ONLY MODE"

  • The Secure Login Client "Developer Traces" shows one of the following:

    1. That the server does not accept Kerberos: 

    [sbus.exe][sbus.dll] Server accepts:
    [sbus.exe][sbus.dll]   Kerberos: no  
    [sbus.exe][sbus.dll]   X.509: yes
    [sbus.exe][sbus.dll]   EncryptionOnly: yes

    OR

    2. That the issue is related to the Kerberos token:

    [sbus.exe][Kerberos][  1252] Getting kerberos ticket for 'SAP/<Name>' failed
    ...
    [sbus.exe][Kerberos][ 24048] Using encryption only mode

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

  • SAP Single Sign-On 3.0
  • SAP NetWeaver Application Server ABAP
  • ABAP Platform
  • SAP S/4HANA

Product

ABAP platform all versions ; SAP S/4HANA all versions ; SAP Single Sign-On 3.0

Keywords

SSO, keytab, RZ10, error, fail, SNCWIZARD, securelogin, No user exists with SNC name, p:SECURE LOGIN ENCRYPTION ONLY MODE, SLC, encryption only mode, Kerberos , KBA , BC-IAM-SSO-SL , Secure Login , Problem

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