2554208 - How do I unlock my iContent (SFTP) account?

For some reason my iContent SFTP account is locked. How can I unlock it?

All LMS versions

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To unlock your iContent SFTP account, you would need to submit a support incident so that CS can forward your request to the Operations team.
Then CS will let you know the next steps and confirm once the Operations team unlocks your account.

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