Symptom
- It is required to open an case with SAP Support regarding a problem SAP BusinessObjects Business Intelligence (BI) Platform or SAP Information Platform Services (IPS) 4.x
or in the SAP Support Launchpad - It is not known in which component the case should be opened in
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Environment
- SAP BusinessObjects Business Intelligence Platform 4.x
- SAP Information Platform Services (IPS) 4.x
- SAP Crystal Server
- SAP Crystal Server (OEM) 2016/2020 - Note: same platform specifications as BOE
- SAP Crystal Reports (CR)
- SAP Crystal Reports, Developer for Microsoft Visual Studio 13.0.x.x
- Crystal Reports for Eclipse
- Web Intelligence (Webi)
- Lumira Discovery / Designer / plugin for BI Platform
- Live Office (LO)
- Analysis for Office (AO)
Product
Crystal Reports, version for Eclipse 2.0 ; SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Enterprise XI ; SAP Crystal Reports Server 2016, OEM edition ; SAP Crystal Reports Server 2020, OEM edition ; SAP Crystal Reports, developer version for Microsoft Visual Studio
Keywords
BI BIP 4.0 4.1 4.2 4.3, crse, OEM , KBA , bisap , biadmin , biinst , bidep , biwebi , 4.x , BI-BIP , Business intelligence platform , How To
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