Symptom
Candidates not appearing on the onboarding dashboard even after successful initiation
Environment
Successfactor HCM
All DC
Reproducing the Issue
1) Initiate a Onboarding from the Recruiting.
3) Onboarding Initiation is successful
2) Go to Onboarding and as expected candidate should appear on the onboarding dashboard.
Cause
If the below provisioning switch is enabled then the candidate will not flow from RCM to ONB
Resolution
Please consult the Partner or raise in Support ticket to check whether the switch is enabled or not, if enabled request the support team to partner team to disable the same.
Keywords
Candidate not flowing from RCM to Onboarding. RCM to ONB Onboarding , KBA , LOD-SF-OBD-INT , Integrations with Onboarding , Problem