SAP Knowledge Base Article - Preview

2554431 - SQL Error "The user or group name 'Domain\groupname' is not recognized. (rsUnknownUserName)"


  • Running SAP Contact Center online reports
  • SQL Server Reporting Services Error after defining a custom user rights
  • The user or group name 'domain\user' is not recognized. (rsUnkownUserName)



  • SAP Contact Center 7.0
  • Microsoft SQL Server 2008
  • Microsoft SQL Server 2008 R2
  • Microsoft SQL Server 2012
  • Microsoft SQL Server 2012 R2


SAP Contact Center, on-premise edition 7.0


CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7, Contact Center, user group, user name, Communications, rsUnknownUserName, Report, Analisys Services , KBA , CRM-CCI , Contact Center Infrastructure , Problem

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