2554491 - User Compliance Details (CSV) returns blank

Symptom

When running the User Compliance Details (CSV), it returns no data in it, however there are users who completed the item.

Environment

SAP SuccessFactors Learning

Cause

The following are the rules to have the data in the report:

1) Required date and assignment type exist.
2) Assignment type is required.
3) Assignment date is before or the same of the required date.
4) Completion date is not null.
5) Completion status ID is not null.
6) Student ID is not null.
7) Component PK is not null.

Resolution

It is necessary to have all the above rules satisfied prior to the user's item completion. It is possible to check the audit tables to confirm if any rule is not satisfied in a specific scenario for which the data is not added in report.

Keywords

User Compliance Details (CSV), blank, data , KBA , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-REP , Reporting Data , LOD-SF-LMS-USR , User Entity , Problem

Product

SAP SuccessFactors Learning all versions