Symptom
Scheduling a report in the Report Distributor can fail on the message: "... the protocol is forbidden by the server."
Example:
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SuccessFactors Report Centre/ Reporting & Analytics
Cause
This is caused by the configuration of the FTP protocol in the report distributor.
Resolution
There are two ways you can access the FTP configuration for Analytics:
If you have Report Centre active, you need to navigate to:
- Job Scheduler -> Switch to Classic Scheduling tool (Report Distributor)
- Open a bundle
- Navigate to the "Destination" section
- Click the "FTP Configuration" link
- Make sure the selected transfer protocol is set to "SFTP"
If you do not have the Report Centre:
- Go to Home -> Analytics -> Analytics
- Go either to the report distributor and follow above steps
- Or click the "Admin" section within analytics
- Click "FTP Configuration"
- Make sure the selected transfer protocol is set to "SFTP"
Keywords
code=530, Report Distributor, Report Scheduler, Job Scheduler, FTP issues Report distributor outputs not hitting the FTP server due to "protocol is forbidden" , KBA , LOD-SF-ANA-RCT , Report Centre , LOD-SF-ANA-ORD , Online Report Designer , Problem