2554982 - Learning Connector is Stuck in Cancelling Status

The connector is hung with a status of Cancelling and is not running as scheduled.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

SAP SuccessFactors Learning

Probable issue with the connector node.

1. Create a new support case so Learning Support can open a request with the Operations Team to restart the connector node.
2. Once the node is restarted, the status will update as expected.

sf, success factors, LMS connector, cancel, node, won't, process , KBA , LOD-SF-LMS-CON , Connectors , Problem