Symptom
Admin receives the error message "This file upload will exceed the total space limit (*** KB): currently used (*** KB)" when trying to attach a file to record Learning Event.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Learning
Reproducing the Issue
- In Learning Administration > Manage User Learning > Edit Learning History
- Enter a username
- Select a course
- Click on 'File Attachments'
- Upload a file
- A popup message will appear stating there is not enough storage
Resolution
Please follow the below steps to increase the file size limit.
-
Please navigate to System Administration > Configuration > System Configuration > ATTACHMENT.
-
Search for property totalAttachmentsSpaceAllocatedKB;
-
Increase the value as needed.
Please consult the See Also documentation for limits and details.
See Also
SAP Help Portal (login may be required to access):
Configuring Attachment Logic and Limits in SAP SuccessFactors Learning
ATTACHMENT System Properties File
KBA 2428362 - Error : The file size exceeds the maximum allowed (600 KB)
Keywords
LMS Storage Limit, LMS, Storage, file upload, Learning Event, Attachment, totalAttachmentsSpaceAllocatedKB , KBA , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-ADM , System Admin, Global Variables, References , How To