SAP Knowledge Base Article - Public

2555116 - Error: This file upload will exceed the total space limit. While trying to attach a file to record Learning Event.

Symptom

Admin receives the error message "This file upload will exceed the total space limit (*** KB): currently used (*** KB)" when trying to attach a file to record Learning Event.

storage Limit.png

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. In Learning Administration > Manage User Learning > Edit Learning History
  2. Enter a username
  3. Select a course
  4. Click on 'File Attachments'
  5. Upload a file 
  6. A popup message will appear stating there is not enough storage

Resolution

Please follow the below steps to increase the file size limit.

  1. Please navigate to System Administration > Configuration > System Configuration > ATTACHMENT.
  2. Search for property totalAttachmentsSpaceAllocatedKB;
  3. Increase the value as needed.

Please consult the See Also documentation for limits and details.

See Also

SAP Help Portal (login may be required to access):

Configuring Attachment Logic and Limits in SAP SuccessFactors Learning

ATTACHMENT System Properties File

Attachments Utilization

KBA 2428362 - Error : The file size exceeds the maximum allowed (600 KB)

Keywords

LMS Storage Limit, LMS, Storage, file upload, Learning Event, Attachment, totalAttachmentsSpaceAllocatedKB , KBA , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-ADM , System Admin, Global Variables, References , How To

Product

SAP SuccessFactors Learning all versions