SAP Knowledge Base Article - Preview

2555149 - Error: "Not authorized to update survey policy acknowledgement."

Symptom

  • Status of the Plan remains “In Process” even after completing all the inbound and outbound activities.
  • The acknowledgment was completed by the respective Users, but the plan status did not update.


Read more...

Environment

  • GRC Process Control 10.1

Product

SAP NetWeaver 7.5 ; SAP Process Control 10.1

Keywords

SAP_GRC_FN_BASE, SAP_GRC_FN_ALL, SMTPUSER, Not authorized to update survey policy acknowledgement, Plan is still under "In Process", GRC Process Control, survey policy acknowledgement.

  • Log onto the GRC Front-End application portal through T-code NWBC.
  • Navigate to Job Monitor under the Assessment Tab.
  • Click on the hyperlink “Planner” and note that the Plan “XYZ” is marked as completed.
  • Return to the “Assessments” tab.
  • Click on the hyperlink “Planner Monitor” and observe that the status of the Plan “XYZ” is still “In Process”.
  • Check SLG1 logs for the survey to see the error message.
, KBA , GRC-SPC-SA , Survey and Assessment , How To

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.