2555149 - Error: "Not authorized to update survey policy acknowledgement."

• Status of the Plan remains “In Process” even after completing all the inbound and outbound activities.
• The acknowledgment was completed by the respective Users, but the plan status did not update.

• GRC Process Control 10.1

SAP_GRC_FN_BASE, SAP_GRC_FN_ALL, SMTPUSER, Not authorized to update survey policy acknowledgement, Plan is still under "In Process", GRC Process Control, survey policy acknowledgement.

• Log onto the GRC Front-End application portal through T-code NWBC.
• Navigate to Job Monitor under the Assessment Tab.
• Click on the hyperlink “Planner” and note that the Plan “XYZ” is marked as completed.
• Return to the “Assessments” tab.
• Click on the hyperlink “Planner Monitor” and observe that the status of the Plan “XYZ” is still “In Process”.
• Check SLG1 logs for the survey to see the error message.