Symptom
- You have either:
- Upgraded or migrated your Enterprise Portal from NetWeaver 7.0x to NetWeaver 7.30 or higher release
- Transported Portal Content from NetWeaver 7.0x to NetWeaver 7.30 or higher release
- After logging on to the Portal there is a Portal Runtime Error
- Checking the developer/default trace files you observe a error similar to the below:
[EXCEPTION]
com.sap.portal.prt.om.ObjectNotAvailableException: Object: [com.sap.portal.desktop.desktopservice|desktopservice] load failedat com.sap.portal.prt.om.ObjectsManager.createObejctHandle(ObjectsManager.java:246)
...
Caused by: com.sapportals.portal.pcd.pl.PlRuntimeException: Locale variants are not supported, locale=<LOCALE>
at com.sapportals.portal.pcd.pl.PlLocaleCache.convertStringToLocale(PlLocaleCache.java:116) - For example you may observe an error such as: Locale variants are not supported, locale=en_gb_GB
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Environment
- SAP NetWeaver Application Server for Java 7.30 and higher releases
- Enterprise Portal
Product
Keywords
nw, ep, language, lang, local, locale, en_us_US, it, fr, de, es, Portal, Runtime, Error, PortalRuntimeError, update, upgrade, transport, transportation, transported, patched, patching , KBA , EP-PIN-TOL , Themes / Portal UI Theme Designer / Theme Editor , EP-PIN-AI , Application Integration , EP-PIN-NAV , Navigation , EP-PIN-PRT , Portal Runtime , Problem
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