SAP Knowledge Base Article - Preview

2555407 - Manage Support Access issues


  • We are not able to select users in Manage Support Access tool today.
  • Not able to find the user as UI is missing in the tool to select a user.
    Manage Support Access search.png
  • You have the permission to Manage Support Access but it can not be search/found in Admin Center -> Company Settings or Admin Center -> Tools search -> Manage Support Access



SAP SuccessFactors HXM Suite


SAP SuccessFactors HXM Suite all versions


Data model, support access, search users, standard-element, manage support access, Refresh, Refresh RBP , KBA , LOD-SF-PLT-USR , User Management , Problem

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