SAP Knowledge Base Article - Public

2555838 - Deleting Duplicate Onboarding Records in Bizx System - Onboarding 1.0

Symptom

How to delete the duplicate onboarding records for the candidate from the bizx system.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 

Environment

SAP SuccessFactors Onboarding 1.0

Resolution

Please perform the deletion of duplicate records by following below steps:

  1. Admin center--employee export.
  2. click on "Export User File" Button .
  3. Once you clicked on this button ,file will be downloaded in 10-15minutes.
  4. Save your generated file .
  5. Open the file and make one of duplicate record status as inactive for duplicate record.I attached sample screenshot for reference.(inactive.jpg)

    Inactive.JPG
  1. Admin center---Import employee data--import ur saved file.(please find attached screenshot.).

    Import.JPG
  1. Now hire the candidate and check once issue persists in Manage Pending Hires.

Keywords

How to, ONB, Onbording, Deletion of duplicate records, Removal of duplicate records, Onboarding, deleting duplicate onboarding records. , KBA , LOD-SF-OBD-SYS , System Performance, Usability, Errors, Security , How To

Product

SAP SuccessFactors Onboarding all versions