SAP Knowledge Base Article - Public

2555889 - Active Employees are not reflecting in the Exported User Data File

Symptom

  • Active Employees are not showing in Exported UDF.
  • HRIS sync jobs run without any error/failure, yet the users are not included in the UDF.
  • Affected employee profiles are reflecting as active in Job Information and Data Inspector

Environment

SAP SuccessFactors Employee Central 

Reproducing the Issue

  1. Check affected active employee in the search bar. 
  2. Observe that Job Information has an active employee status and the user is also reflecting as active (t) in Data Inspector.
  3. Go to 'Employee Export' tool.
  4. Export the UDF file.
  5. Check the same user and observe that the user ID is not present in the UDF file. 

Cause

Affected user is not in the target population for Employee Export permission.

 

Resolution

Ensure that user is included in target population for Employee Export permission.

Keywords

UDF, active user is not visible in UDF, new employees not visible, employee not visible in udf, employee central, active, status, t  , KBA , LOD-SF-EC-EDP , Import Employee Data (EC Core only) , LOD-SF-EC-RBP , Roles & Permissions (EC Core only) , Problem

Product

SAP SuccessFactors HCM Core all versions