Symptom
- Active Employees are not showing in Exported UDF.
- HRIS sync jobs run without any error/failure, yet the users are not included in the UDF.
- Affected employee profiles are reflecting as active in Job Information and Data Inspector
Environment
SAP SuccessFactors Employee Central
Reproducing the Issue
- Check affected active employee in the search bar.
- Observe that Job Information has an active employee status and the user is also reflecting as active (t) in Data Inspector.
- Go to 'Employee Export' tool.
- Export the UDF file.
- Check the same user and observe that the user ID is not present in the UDF file.
Cause
Affected user is not in the target population for Employee Export permission.
Resolution
Ensure that user is included in target population for Employee Export permission.
Keywords
UDF, active user is not visible in UDF, new employees not visible, employee not visible in udf, employee central, active, status, t , KBA , LOD-SF-EC-EDP , Import Employee Data (EC Core only) , LOD-SF-EC-RBP , Roles & Permissions (EC Core only) , Problem
Product
SAP SuccessFactors HCM Core all versions
SAP Knowledge Base Article - Public