SAP Knowledge Base Article - Public

2555896 - Decline, Delegate, other options in Home page > Approve Requests

Symptom

Can we have/configure Decline, Delegate and other options in Home page > Approve Requests?

Environment

Employee Central > Workflows

Reproducing the Issue

  • Login to Successfactors > Home page > click on Approve Requests tile.
  • We will see number of workflows like below with Approve button to approve from here itself:

2555896-1.jpg

  • But there is no button to Decline, Delegate, etc.

Resolution

  • This is an expected behavior as per the product design.
  • To get more options such as Delegate, Decline etc; we need to click on workflow URL for more options and then take relevant actions:

2555896-2.jpg

 

  • Please submit an enhancement request as per KBA-2281023 to product team, if you wish to have other options in approve requests page itself.

Keywords

decline workflow delegate workflow approve requests approve workflow from home page pending requests , KBA , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , LOD-SF-EC , Employee Central , Product Enhancement

Product

SAP SuccessFactors HCM Core all versions