SAP Knowledge Base Article - Public

2555907 - Failed To Create Password Error - Onboarding 1.0

Symptom

Failed to create password error is appearing in New Employee Step (NES) when a new hire tries to create a new password.

Environment

SAP SuccessFactors Onboarding

Resolution

  1. Check to see if the user is Locked Out;
  2. Navigate in Onboarding;
  3. Security;
  4. Users;
  5. Search the user by first and last name;
  6. See the “locked” check box. If it is checked, then Edit that user’s record and uncheck it.
  7. Check whether password requirements has been met when setting up password (password requirements).
  8. Check whether webservice login is locked out in Super Admin.

Keywords

On boarding, OBD, SuccessFactors , KBA , LOD-SF-OBD-PAN , Panels, Panel Designer , Problem

Product

SAP SuccessFactors Onboarding all versions