SAP Knowledge Base Article - Public

2555907 - Failed To Create Password Error - Onboarding 1.0


Failed to create password error is appearing in New Employee Step (NES) when a new hire tries to create a new password.


SAP SuccessFactors Onboarding


  1. Check to see if the user is Locked Out;
  2. Navigate in Onboarding;
  3. Security;
  4. Users;
  5. Search the user by first and last name;
  6. See the “locked” check box. If it is checked, then Edit that user’s record and uncheck it.
  7. Check whether password requirements has been met when setting up password (password requirements).
  8. Check whether webservice login is locked out in Super Admin.


On boarding, OBD, SuccessFactors , KBA , LOD-SF-OBD-PAN , Panels, Panel Designer , Problem


SAP SuccessFactors Onboarding all versions