SAP Knowledge Base Article - Preview

2556030 - Employee, Customer, Account and Individual Customer Field not Shown in Tickets Quick Create

Symptom

While creating Tickets, either Customer, Account and Individual Customer fields are not shown or Employee field is not shown


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions

Keywords

Customer field, Individual Customer , Tickets QC, Tickets quick create, Employee Support, Employee , KBA , ticket quick view , account , customer , customer field , individual customer , tickets qc , tickets quick create , employee support , LOD-CRM-SRP , Service Request Processing , Problem

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