SAP Knowledge Base Article - Preview

2556154 - Introscope EM Cannot launch push service

Symptom

DPC Push is failing on the Solution Manager, while Introscope Enterprise Manager is running just fine.

In the IntroscopeEnterpriseManager.log the following exception can be seen:

10/23/17 09:21:09.226 AM AST [ERROR] [SAP Push Worker 1] [Manager] Cannot launch pushservice for sid sap\<SID>.e2emai.properties
java.lang.NullPointerException
 at com.sap.introscope.em.push.mai.MaiPushService.readGlobalProperties(MaiPushService.java:441)
 at com.sap.introscope.em.push.mai.MaiPushService.loadConfiguration(MaiPushService.java:356)
 at com.sap.introscope.em.push.mai.MaiPushService.startService(MaiPushService.java:98)
 at com.sap.introscope.em.push.mai.cfg.MaiPushConfigurator.createPushService(MaiPushConfigurator.java:77)
 at com.sap.introscope.em.push.mai.cfg.MaiPushConfigurator.access$2(MaiPushConfigurator.java:74)
 at com.sap.introscope.em.push.mai.cfg.MaiPushConfigurator$PushServiceLoaderListener.run(MaiPushConfigurator.java:90)
 at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
 at java.util.concurrent.FutureTask.runAndReset(FutureTask.java:308)
 at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$301(ScheduledThreadPoolExecutor.java:180)
 at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:294)
 at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
 at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
 at java.lang.Thread.run(Thread.java:745)


Read more...

Environment

  • Introscope Enterprise Manager 10.1
  • Introscope Enterprise Manager 10.5

Product

SAP Solution Manager 7.2

Keywords

EM Push Service , KBA , SV-SMG-DIA-WLY-EMS , Enterprise Manager Setup , XX-PART-WILY , Introscope by CA Technologies , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.