Symptom
Customer trying to reassign the N1 New Hire Activity and cannot see the "Select to re-assign New Hire Activity" option.
Environment
SAP SuccessFactors Onboarding 1.0
Cause
Incorrect place to reassign Activity
Resolution
If you want to reassign the N1 Hew Hire Activity Notification please go to
- Notifications in Work Queue
- Click box
- Click Reassign link
- The Assign User dialog box appears
If you want to reassign the Activity and N1 New Hire Activity please go to
- Work Queue
- Select Activity
- Click Reassign link.
- The Assign User dialog box appears.
In this scenario you will see additional tick box in the reassign window that gives you opportunity to reassign Activity and New Hire Activity together.
For any N1 notification (standard Onboarding, Custom Onboarding, Crossboarding), it is mandatory to specify the post controller as KMS.XpressHR.BLL.SF.NewHireActivitiesPostStepController, XpressHR.BLL.SF on the Notification
Keywords
Work Queue, N1 Hew Hire Activity, Activity, Reassign , KBA , LOD-SF-OBD , Onboarding , LOD-SF-OBD-SYS , System Performance, Usability, Errors, Security , Problem