Symptom
In Crystal Reports 2016 SP 4 version 14.2.4 I no longer see the recent file list of reports when I click on the File menu function
The registry entries are still there:
HKEY_CURRENT_USER\SOFTWARE\SAP BusinessObjects\Suite XI 4.0\Crystal Reports\Recent Files
The "FileCount" key is the number of recent files to list and can be altered.
Environment
CR 2016 SP 4 version 14.2.4
Reproducing the Issue
- Open CR 2016 version 14.2.4
- CLick on File menu
- Note there are no recent reports listed.
Resolution
This issue has been reported to our Developers and fix will be supplied in a future update
Keywords
CR 2016, 14.2.4, File menu, recent report list , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem
Product
SAP Crystal Reports all versions