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SAP Knowledge Base Article - PreviewSymptom
- You've installed a newly ECF_VU installation of Feature Pack 11
- After launching the ECF liveactivity widget, the Ready/Not Ready buttons are inactive
- Checking the widget in Chrome Dev tool, you notice the following error: "ECFSRealTimeClient: "confic.cctrUrl" is "undefined" ir "null" sap.ecf" as seen in the below example
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Environment
SAP Contact Center 7.0
Product
SAP Contact Center, cloud edition 1.0 ; SAP Contact Center, on-premise edition 7.0
Keywords
Business Communication Management, CCtr, SCC, Contact Center, CCI, CRM-CCI, ECF, Live Activity Widget, FP11, Chrome DevTool, Frames, Tomcat, Blank, Page, Loaded , KBA , CRM-CCI , Contact Center Infrastructure , How To
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