SAP Knowledge Base Article - Public

2556842 - Item Order auto approving

Symptom

  • Users order an item from Catalog and it's automatically set to Approved.

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Environment

  • Learning Management System

Reproducing the Issue

  1.  As a user, search in the catalog for any course with a price.
  2. Click on "Order".
  3. Fill the form.
  4. Submit it.
  5. Status will be Approved.

Cause

  • autoOrderApproval under Financial configuration file is set to TRUE.

Resolution

  • Set autoOrderApproval to FALSE and every new order will come as submitted status.
  1. Go to System Admin.
  2. Configuration.
  3. System Configiuration.
  4. Financial.
  5. Search for "autoOrderApproval".
  6. Set it to "false".
  7. Apply the changes.
  8. Submit a new order and check the status.

Keywords

  • autoOrderApproval, order status, approved status
, KBA , LOD-SF-LMS-COM , Commerce , How To

Product

SAP SuccessFactors Learning all versions