Symptom
When you trigger a notification to a user from any Class, he/she is receiving the notification with the following message:
- "The meeting request has been sent to your delegates"
The same notification is being received by delegates/other users as well.
Environment
SAP SuccessFactors Learning
Reproducing the Issue
- In Learning Administration, go to Learning Activities > Classes
- Search for the Class and edit it
- Take an action which will trigger a notification to a user, e.g. remove a registered user from the Class
- The user will receive the notification with the message "The meeting request has been sent to your delegates"
Resolution
This is not controlled nor caused by LMS. It can happen for example in case of shared calendars within your e-mail client. Please contact your IT department to review your Outlook settings, especially if you do not have any delegates there.
You can for example test it by using an e-mail address from external domain to confirm if this happening only to e-mails from your company's domain.
Keywords
notification, class, email, delegates, The meeting request has been sent to your delegates , KBA , LOD-SF-LMS-NOT , Notifications , Problem