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SAP Knowledge Base Article - PreviewSymptom
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Integration between SAP Solution Manager ITSM with Third Party Service desk
- White Paper: Service Desk WebService API
- Documentation to integrate Solution Manager with external service desk systems, such as Service Now
- Confguration steps to integrate External service desk with Solution Manager
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Environment
SAP Solution Manager
Product
SAP Solution Manager 7.1 ; SAP Solution Manager 7.2
Keywords
SOLMAN, integration, SOAP, Mapping, 7.2, 7.1, EHP1webservice API, External Service Desk, IT Service Management, ITSM, SOA Servicedesk, service now, White Paper: Service Desk WebService API (7.2), ChaRM. , KBA , SV-SMG-SUP , Service Desk / Incident Management , SV-SMG-CM , Change Request Management , How To
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