SAP Knowledge Base Article - Public

2556879 - Relationship - Matrix Manager User Text.


When adding a Matrix Manager job relationship in EC for an employee in the search box the employee name is shown, below the name there should be 2 values separated by comma but in this case only one value appears and this value is location.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


Employee Central

Reproducing the Issue

Go to job relationships in the employee profile, add a matrix manager and select a name, in the drop down menu only ther is only one value and a space before the coma.

Matrix Manager.png


The text shown in the "User" field type is coming from:

 jobInfo.job-code , jobInfo.location


The reason why only location appears is because job-code is not enabled. The jobCode in EP is hard-coded to sync from from job-code in Job Info. Meaning, if a PM form is then created for the user, there will be no job-code set in EP (say for a new hire) then in PM form the Competencies and Behaviors will not be pulled into the form displayed.

See Also



Unable to see job code in Matrix Manager's Name, Job-code and location, Job Relationship. , KBA , LOD-SF-EC-POS , Position Management , Problem


SAP SuccessFactors Employee Central 1708 ; SAP SuccessFactors HCM Core 1708