Symptom
In Create New Portal Ticket page, you have maintained the properties of field XYZ as Mandatory. (XYZ represents the Field Name.)
However, this change does not reflect to Portal. In Portal, the field XYZ is not set as Madatory. (Portal here is referred to Success Factor Portal.)
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Environment
SAP Hybris Cloud For Customer
SAP LE Application Platform
Product
SAP Cloud for Customer core applications 1711 ; SAP Hybris Cloud for Customer add-ins 1711
Keywords
KBA , LOD-CRM-PRT-SRV , Service Portal , How To
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