Symptom
-
When using the Print/ PDF option notes older than 14 days will not show.
- Notes not showing in Print/ PDF.
Environment
SAP SuccessFactors Employee Profile
Reproducing the Issue
- Go to Profile of a user with notes
- Select Take Acton > Print/PDF
- No notes are showing in the Preview.
Cause
Expected behaviour.
Resolution
As per current behaviour notes will only show for the last 14 days and not older.
The feature described in this case is considered an enhancement request (customisation). Please validate that this enhancement request is still important to you, and if so, submit your enhancement request in the Customer Community:
https://launchpad.support.sap.com/#/notes/2090228/E
Please note that the support teams does not have the ability to process or affect future product feature enhancements and the Product Managers do not monitor support incidents, but rather they look at our Customer Community.
Keywords
Notes, Print/ PDF, old, older than 14 days, profile, notes block , KBA , LOD-SF-EP-UI , People Profile UI (PP3 UI) , LOD-SF-EP-BGD , Background Elements , Product Enhancement