Symptom
When you check the Workload Analysis in the Root Cause Analysis, there is no data for the Data Services system. Also, it is possible to see this error in the extractor WORKLOAD ANALYSIS (INTROSCOPE DATA) for the affected system:
Error while trying to invoke method collectData of class com.sap.sup.admin.bwextract.E2eWAIntroscopeExtractor. See defaultTrace for details.
If you check the Default Trace of the Solution Manager, it is possible to see this error:
java.lang.reflect.InvocationTargetException
at sun.reflect.GeneratedMethodAccessor763.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:331)
at com.sap.sup.admin.bwextract.IntroscopeBWExtractorImpl.processFunction(IntroscopeBWExtractorImpl.java:198)
at com.sap.sup.admin.bwextract.IntroscopeBWExtractorBean.processFunctionWithTimeout(IntroscopeBWExtractorBean.java:51)
at sun.reflect.GeneratedMethodAccessor754.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:331)
at com.sap.smd.server.exec.asio.AsioInvocationHandler$1.call(AsioInvocationHandler.java:94)
at com.sap.smd.server.util.concurrent.FutureResult$1.run(FutureResult.java:90)
at com.sap.smd.server.exec.asio.AsioInvocationHandler$AsioRunner.run(AsioInvocationHandler.java:285)
at com.sap.smd.server.exec.TaskRunner.run(TaskRunner.java:47)
at com.sap.smd.server.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.java:785)
at java.lang.Thread.run(Thread.java:713)
Caused by: java.lang.NumberFormatException: For input string: "XXXXXXXXXXXXXXXXXXX"
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Environment
- Solution Manager 7.1
- Data Services with the SP lower than 8
Product
Keywords
introscope, missing data, empty, dataservices , KBA , SV-SMG-DIA-APP-WA , Workload Analysis , EIM-DS-SAP , SAP Interfaces , Problem
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