SAP Knowledge Base Article - Public

2557478 - Performance rating not visible in Performance History section of Team Summary tile

Symptom

The section Performance History in Team Summary Tile shows no performance history data available for managers.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

  • SAP SuccessFactors Succession Management
  • SAP SuccessFactors HCM Suite - Platform
  • SAP SuccessFactors Performance Management

Reproducing the Issue

  1. Manager access the instance;
  2. Open the Team Summary Tile on the home page;
  3. In the Performance History section no data is displayed from direct reports:

 TSTile_PerformanceHistory_NoData.png

Cause

Currently, Performance History section does not support performance ratings from Live Profile source, only from Performance Forms.

Resolution

The Performance History section in Team Summary Tile shows in a graph the performance ratings of a manager's direct reports, using only data from Performance Forms.

Direct Reports with only Live Profile performance ratings will not be considered for this section, as this section of the Tile is based on data from the Performance History Portlet in Employee Profile.

See Also

Keywords

Performance History rating in Team Summary Tile Home page No performance history data available empty blank page no data , KBA , LOD-SF-SCM-POD , Home Page, Pods and Portlets, To Do List , LOD-SF-PM-POD , Home Page, Pods and Portlets, To Do List , LOD-SF-PLT-HOM , Home Page , Problem

Product

SAP SuccessFactors Performance & Goals all versions ; SAP SuccessFactors Succession & Development all versions