SAP Knowledge Base Article - Public

2557490 - Payment Method - How to Configure UI Rule for other Bank Transfer to Display Same Data as Bank Transfer (5)

Symptom

We are facing an issue with the Payment Method for Payment Information portlet. We need a new Payment Method with the same characteristics of the Bank Transfer (5). But when we create a rule to include both Bank Transfer (5) and other Bank Transfer, the output is not as expected.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Employee Central

Reproducing the Issue

In Manage UI, when the rule for visibility of the Bank Transfer(5) fields have the following configuration, all works fine

n1.jpg

 

The expected fields are displayed

n2.jpg

However - We want to use a secong payment method Bank Transfer (4) with the same configuration as Bank Transfer (5)

We Created our Altenative Bank Transfer (4)

 

n3.jpg

 

Added it to the existing rule

n4.jpg

 

But the output is not as expected

n5.jpg

Cause

If your rule contains  ELSE IF,  a separate rule need to be created.

For example in the above rule. The logic in the rule "BankTransfer" is like this :

 

If Payment Method is not equal to Bank Transfer (5)

THEN Hide several fields

Else IF the Job Country is equal to country (ex-South Africa)

THEN set several fields visibility to yes/no

ELSE Set all the fields visibility to YES

 

If you are adding the ELSE IF/THEN condition to this rule then it is likely what causing the issue

Resolution

Create a separate rule for the other Bank Transfer and for any additional one as follows:

 

IF Payment Method is not equal to Bank Transfer (04)

THEN - Hide fields

ELSE - Display the fields

See Also

  • 2248231 - Payment Information portlet does not show all the expected fields
  • 2318830 - Employee Central - Payment Information 

Keywords

Payment Methods; Bank Transfer Rule; Other Bank Transfer; , KBA , LOD-SF-EC-PAY , Payment Information (Bank Information) , How To

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Suite all versions