Symptom
-
After DST changes, reports and monitoring data have offsets
- Issue may auto-correct itself after the time changes but the previous data remains incorrect
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Environment
SAP Contact Center 7.0
Product
SAP Contact Center, on-premise edition 7.0
Keywords
CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7, Contact Center, Telephony, e-mail, Chat, Communications, daylight, time change , KBA , CRM-CCI , Contact Center Infrastructure , Problem
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