Symptom
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Unable to sign forms from DocuSign.
Environment
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SAP SuccessFactors Onboarding
Reproducing the Issue
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When clicking on the button to Sign the Forms the DocuSign screen flashes and then redirected to a URL to log into Onboarding direct.
Cause
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Misconfiguration
Resolution
1. Check the setting options in Super Admin go to Account options and make sure this key XpressHR.Signature.NESSignatureForStandardProcessesOnly is set to False.
Note: Cloud Product Support Engineers Please see internal note.
Keywords
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DocuSign
- Onboarding
- Redirects
- Unable to Sign
- Integeration
Product
SAP SuccessFactors Onboarding all versions