SAP Knowledge Base Article - Public

2557996 - No Data In Administer Time and Time Off Calendar Page

Symptom

It is showing as No Data while navigating to an employee's Administer Time page as well as in the Manage time off calendar page.

Environment

Successfactors - Employee Central Time off

Reproducing the Issue

  1. Navigate to Employee's Adminster Time page
  2. In the Time Record tab, there are no leave request records. It shows as No Data.

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      3. Navigate to Admin Center -> Manage Time Off Calendars -> The already run calendar as well as the scehduled ones are not visible.

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Cause

This normally happens if a Time off related object definition is changed and Odata is not triggered.

Resolution

It can be resolved by navigating to Admin Center -> OData API Metadata Refresh And Export -> Click on 'Refresh'. This refreshes the Odata API and the records as well as time off calendar will be visible back again.

There is an enhancement ticket 'XAF-9096' to make the Odata refresh automatic. Please reach out to you CSM if tracking of the enhancement ticket is required.

Keywords

XAF-9096 No Data Time off Administer time Manage time off calendar ODATA , KBA , LOD-SF-EC-TIM , Time Off , Problem

Product

SAP SuccessFactors HCM Core 1708