SAP Knowledge Base Article - Preview

2558042 - Unable to connect to platform agent

Symptom

  • Unable to connect to platform agent on OS
  • Process server is in connecting status
  • Operator messges:

    • JCS-116010: Platform agent reports: Refusing connection from server with SystemId <sap system ID> and ProcessServer <process server name>, Reply Status: Not Required Service "PlatformAgentService" on process server "<process server name>" stopped unexpectedly., Reply Status: Not Required


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Environment

  • SAP Central Process Scheduling 8.0 by Redwood
  • SAP Business Process Automation 9.0 by Redwood

Product

SAP Business Process Automation 9.0 by Redwood ; SAP Central Process Scheduling 8.0 by Redwood

Keywords

CPS, BPS, OS Agent , KBA , XX-PART-REDWOOD-BPA , SAP Business Process Automation by Redwood , XX-PART-REDWOOD-CPS , SAP Central Process Scheduling by Redwood , Problem

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