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SAP Knowledge Base Article - PreviewSymptom
There is a Serial Number/Registered Product N available for Product A.
You expect this serial number to be used.
However on creation of Customer Return Notification, new Registered Product is created for Product A.
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Environment
SAP Business ByDesign
Product
SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1802
Keywords
Customer Return Notifications, Serial Number, Registered Product , KBA , serial number , registered product , customer return notifications , AP-IDP , Inbound Delivery Processing , Problem
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