SAP Knowledge Base Article - Public

2558236 - RCM to EC: Missing job Information Data Causes an Error Message While Hiring via Manage Pending hire


An application error message occurrs while hiring via Manage Pending Hire containing this fingerprint=9f15cabdc9fc564ba96682e9f595c5b32d683a11


Employee Central: Suite Integration

Reproducing the Issue

Step 1: Access Admin Center - Pending Hires

Step 2: Click in Internal Hire "Test employee"

Step 3: Error appears



The error assoicated to this fingerprint is caused by a missing job Information data for the user being internal hired in EC.

SAP SPlunk: errror: while trying to invoke the method com.successfactors.hris.bean.eo.EmpJobInfoEO.getExternalCode() of a null object loaded from local variable 'earlierJobInfoEo


The user is showing up as internal hire because he is active in EC. This is not a valid scenario for internal hire. Please create a job information record to proceed further.

For these kind of scenarios, SAP will provide  a Validation error message when Non-EC user is moved to Manage Pending hire as internal hire user


application_error, ,ECT-84850, manage pending hires, application error, fingerprint=9f15cabdc9fc564ba96682e9f595c5b32d683a11, ECT-72346 , KBA , LOD-SF-EC-INT , Manage Pending Hires (Integration RCM/ ONB/ OBX + UI) , LOD-SF-EC , Employee Central , Problem


SAP SuccessFactors Employee Central all versions