Symptom
You want to add a new Reason for Payment Differences when you clear an open item manually in the Customer or Supplier Account Monitor.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to the Receivables or Payables work centre.
- Go to the Customer Accounts or Supplier Accounts sub view.
- Select an Open Item and click Clear Manually.
- A new screen opens and gives you the option to select a Payment Difference Reason from a drop-down list.
- The required Reason for Payment Differences is not in the drop-down list.
Cause
You have to add the new Reason for Payment Differences in the Business Configuration activity Reasons for Payment Differences.
Resolution
-
Go to the Business Configuration work centre.
- Go to the Overview sub view.
- Show All Configuration Elements and search for the activity: Reasons for Payment Differences.
- Open activity and select Country and Grouping for Payment Differences.
- Click Add Row and assign a new Payment Difference Reason.
See Also
Help Center Document Reason For Payment Differences
Keywords
Zahlungsdifferenz, Grund für Zahlungsdifferenz, clearing, payment clearing, cannot find, can't find, Reasons for Payment Differences for Non-Localized Countries/Regions , KBA , SRD-FIN-ACR , Receivables , How To
Product
SAP Business ByDesign all versions