Symptom
When trying to match a Tax Payment with a Tax Return, but the Matched box is greyed out.
Environment
SAP Business ByDesign
Reproducing the Issue
-
Navigate to the Tax Management work center.
- Go to the Tax Payments sub view.
- Find the Tax Payment ABC (ABC represents the Tax Payment ID).
- Open the Tax Payment ABC and click View All.
- To match Tax Payment ABC with Tax Return XYZ (XYZ represent the Tax Return ID).
- The check box Matched is greyed out, matching is not possible.
Cause
The Tax Return XYZ is already matched to another Tax Payment, cannot match a Tax Return with more than one Tax Payment.
Resolution
-
Open the Tax Return XYZ and click View All.
- Under the Tax Payment information, see that Tax Return XYZ is already assigned to Tax Payment DEF (DEF represents the already assigned Tax Payment ID).
- Open the Tax Payment DEF and click View All.
- Un-match the Tax Return XYZ and save the changes.
- In case the Tax Payment DEF is in status Approval send it back for revision and perform the changes.
See Also
Tax Management, Tax payment, Tax return, Assigned, Status, Approval, Check box, cannot match, matched, greyed out, another payment, already assigned, un match, no possible.
Keywords
, KBA , SRD-FIN-TAX , Tax Management , Problem
Product
SAP Business ByDesign all versions
SAP Knowledge Base Article - Public