SAP Knowledge Base Article - Public

2558531 - Job Profile Content Management: Role Data - Employee Profile


  • Manage Job Profile Role Data via User Interface
  • Manage Job Profile Role Data via Import File

Image/data in this KBA is from SAP internal systems,sample data or demo systems.Any resemblance to real data is purely coincidental.


SAP SuccessFactors Employee Profile


How to Manage Job Profile Role Data via Import or via User Interface


Manage Job Profile Family Data via User Interface

  1. Go to Admin Center
  2. Manage Job Profile Content


  3. Select "Setup Families and Roles"
  4. Click on "Role" Tab
  5. Click on "Create Role"


  6. Create a Role Record
  7. Provide a "Role" Name > Select the Family that will be associated with the Role

    Role Data-1.png

    • User can add translation of the Role by clicking the Globe Icon beside the Role Name Text Box.
    • Family can no longer be modified/changed after saving the Role.

  8. Click "Create" Role:


Manage Job Profile Role Data via Import File

  1. Download “Role” Template
  2. Go to Admin Center
  3. Manage Job Profile Content Import and Export 
  4. Select “Role” File Template


    Note: A confirmation box will appear to ask if the user want to download the template along with the data. User may select “No” if they only want the template file and “Yes” if otherwise.

  5. Open the generated CSV File to provide all Role Data that needs to be added in the system
    Sample Record:


    Expected Values:

    [OPERATOR]: Null

    Name.defaultValue: Default Role Name

    Name.<!language!>: Translation Value of the Role to other Languages

    Family.EternalCode: GUID of the Family where the Role is associated

    Note: User may identify the Family GUID by doing the following:

    • Checking the Family GUID in Manage Job Profile Content
      • Go to Admin Center > Manage Job Profile Content> Setup Families and Role > Search for the Family > Look for it GUID Column



    • Checking the Family GUID by using the Family Export File
      • Go to Admin Center > Manage Job Profile Content Import/Export > Export “Family” Data.
      • Go to Admin Center > Monitor Job > Download “FamilyEntity_MDFExport….” File

  6. Import the Role CSV File:

    • Go to Admin Center > Manage Job Profile Content Import/Export > Select Type: “Role” > Add Role CSV File > Select a File Encoding Type


    • Click “Import”

      Note: User may “Validate” the records first to identify if the import will be successful or if there are some issues with the file/records.

  7. Validate the Import:

    Go to Admin Center > Manage Job Profile Content > Setup Families and Roles > Select “Role” Tab


Note: Kindly make sure that Role Names are all unique (even in Translated Role Name) in order to avoid issues during the import.

See Also

Job Profile Builder Guide


SuccessFactors, SF, Role, Import, Job Profile, Content, Manage Job Profile Content, Import, Export, Extract, Data , KBA , LOD-SF-TIH-JPB , Job Profile Builder , LOD-SF-EP , People Profile (Employee Profile / PP3) , Problem


SAP SuccessFactors HXM Suite all versions