SAP Knowledge Base Article - Public

2559538 - Transfer Event Reason Field Is Showing Unexpected Event Reason

Symptom

In the termination screen, the transfer event reason field is showing:

  • all the event reasons
  • unexpected event reasons
  • missing expected event reasons 

Environment

SuccessFactors - Employee Central

Reproducing the Issue

  1. Login to the instance
  2. Navigate to the termination page of an employee
  3. Check transfer event reason dropdown, there will all the event reason even though permission is not provided to the employee on all the event reasons.

Resolution

All Event Reasons with the 'Employee Status' = 'No Selection', that are not a Hire/Rehire event, or an 'Add GA' event will be displayed in the dropdown.

After 1902 release the field Transfer started respecting RBP which means that you can control the visibility of the event reason there via RBP, however, please take into consideration that:

  1. Once you restrict the event reason via RBP, you won't have access to it in all the event reasons field which means this an all or nothing configuration;
  2. You should never use the Employee Status field to determine whether a field is visible in the Transfer reason under termination UI because this will also affect the MSS/ESS visibility for that event reason. 

Keywords

Transfer event reason, Termination, Event reason, ECT-17889, , KBA , LOD-SF-EC-JOB , Job Information , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions