Symptom
In the termination screen, the transfer event reason field is showing:
- All the event reasons;
- Unexpected event reasons; or
- Missing expected event reasons
Environment
SAP SuccessFactors Employee Central
Reproducing the Issue
- Login to the instance
- Navigate to the termination page of an employee
- Under the option to select the Transfer Event Reason for Direct Reports, see that many invalid event reasons are available.
Cause
All Event Reasons with the 'Employee Status' = 'No Selection', that are not a Hire/Rehire event, or an 'Add GA' event will be displayed in the dropdown.
Resolution
Ensure that only valid event reasons are set with Employee Status "No Selection". For hire, termination or other specific event reasons, ensure that Employee Status is set correctly under Manage Organization, Pay and Job Structures.
You should never use the Employee Status field to determine whether a field is visible in the Transfer reason under termination UI because this will also affect the MSS/ESS visibility for that event reason.
See Also
2589366 - Transfer Event Reason - Is it Possible to Default or Remove This Field
Keywords
Transfer event reason, Termination, Event reason, ECT-17889, data change, no selection, terminate manager, direct reports, event reason availability, employee-status, event , KBA , LOD-SF-EC-TER , Termination Details , LOD-SF-EC-JOB-UI , History UI & MSS UI , LOD-SF-EC-FOO , Foundation Objects (Organisation, Pay and Job Structures) , Problem
SAP Knowledge Base Article - Public