SAP Knowledge Base Article - Public

2559538 - Transfer Event Reason Field Is Showing Unexpected Event Reason - SAP SuccessFactors Employee Central

Symptom

In the termination screen, the transfer event reason field is showing:

  • All the event reasons;
  • Unexpected event reasons; or
  • Missing expected event reasons 

Environment

SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Login to the instance
  2. Navigate to the termination page of an employee
  3. Under the option to select the Transfer Event Reason for Direct Reports, see that many invalid event reasons are available.

Cause

All Event Reasons with the 'Employee Status' = 'No Selection', that are not a Hire/Rehire event, or an 'Add GA' event will be displayed in the dropdown.

Resolution

Ensure that only valid event reasons are set with Employee Status "No Selection". For hire, termination or other specific event reasons, ensure that Employee Status is set correctly under Manage Organization, Pay and Job Structures.

You should never use the Employee Status field to determine whether a field is visible in the Transfer reason under termination UI because this will also affect the MSS/ESS visibility for that event reason. 

See Also

2589366 - Transfer Event Reason - Is it Possible to Default or Remove This Field

Keywords

Transfer event reason, Termination, Event reason, ECT-17889, data change, no selection, terminate manager, direct reports, event reason availability, employee-status, event , KBA , LOD-SF-EC-TER , Termination Details , LOD-SF-EC-JOB-UI , History UI & MSS UI , LOD-SF-EC-FOO , Foundation Objects (Organisation, Pay and Job Structures) , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions