Symptom
Although the alerts are generated in the Alert Inbox, e-mail notifications and other automatic functionalities, such as case creation or Alert reactions, have stopped working after upgrading to Solution Manager 7.2 SP06. If you test to send manual notifications from the Alert Inbox, they are sent out correctly.
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Environment
SAP Solution Manager 7.2 SP06
Product
Keywords
#SOLMAN, alerts, System Monitoring, Application Operations, SM_WORKCENTER, no emails, e-mail, SOST, Job Monitoring, Third Party tool, SNMP, OS Commands, not triggering alerts, alerts missing, auto-reactions, template settings,supress notifications , KBA , SV-SMG-MON-ALR-CNS , Alert Inbox / Alert Processing , SV-SMG-MON-ALR , Monitoring/Alerting/Reporting Infrastructure , SV-SMG-MON-SYS , System Monitoring , SV-SMG-MON-JBI-JOB , Unified Job Monitoring , Problem
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