2559649 - Adding Attachments to Workflow Created E-mail

You notice that the Workflow Rule created to trigger E-mail notifications is not adding attachments in the E-mails.

SAP Cloud for Customer

1. Go to the Administrator Work Center.
2. Go to Workflow Rules View.
3. Create a new Rule by clicking on New.
4. When you reach 3 Define Actions, select Rule Type E-mail.
5. Still in 3 Define Actions, tick the box Add Attachment.
6. Finalise and run the Rule.

Result: The attachment was not included in the notification e-mail.

This is the current system behaviour.

This feature requires an additional PDI enhancement that implements the logic to collect the documents and attach them to the e-mail. (ExitForGettingWorkflowAttachment)

KBA 2623964 - Unable To Send Attachments With Workflow Rules

E-mail attachment, workflow attachment, workflow rule e-mail attachment , KBA , LOD-CRM-WKF , Workflow , How To