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SAP Knowledge Base Article - PreviewSymptom
You want to reference an existing Outlook contact to a different account. You expect this update will replace the Contact's current relationship master data in C4C. However, instead of deleting the relationship to the existing account, an additional relationship is created to the second account in the Contact master data in C4C.
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Environment
SAP Hybris Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
Outlook Addin Contact Account Relationship , KBA , LOD-CRM-GW-OUT , Outlook , Problem
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