Symptom
How to request the decommissionning / shutdown of an RMK career site.
Environment
SAP SuccessFactors Recruiting Marketing
Cause
- Contract termination
- Planned shut-down
Resolution
To request RMK sites to be turned off and decommissioned, customers may reach out to Product Support team via SAP for Me and create a low priority case, making sure to include the following:
- Site Name
- Site ID
- Site URL
- Tenant ID
- Contact details of the person approving this request on the customer side
The request will be forwarded to the SAP Decommissioning Team and Support will follow up and keep the customer updated until completion (deactivation is complete and data is purged).
In addition to contacting support, customers are encouraged to always involve the SAP account/sales representatives in such requests to ensure all processes are smoothly completed.
Please note that this will inactivate the Career site, Advanced Analytics and other features associated with RMK.
For Support Engineers, please check the Internal Memo.
Keywords
decommission, Decommissioning, shut down, shutdown turn off, Deactivate, deactivation , KBA , LOD-SF-RMK-COR , RMK Core Platform , How To