SAP Knowledge Base Article - Preview

2560018 - Primary Supervisor information disappears from user record

Symptom

We can find Primary supervisor updated in DB PA_STUDENT and also on various report like “Account data”, However same is not visible in the UI.

If an admin tries to revoke the Primary supervisor ID in the users menu options, The configuration will disappear immediately after clicking save button.


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Environment

Learning Management System

Successfactors Learning Management System

Successfactors LMS

LMS

Product

SAP SuccessFactors Learning all versions

Keywords

Search selectors Primary Supervisor not visible Primary Supervisor disappears user record Primary Supervisor LRN-26224   , KBA , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , Problem

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