SAP Knowledge Base Article - Preview

2560025 - How to trigger thread dumps on SAP Cloud Connector

Symptom

In order to investigate SAP Cloud Connector (SCC) issues in detail, it might be necessary to trigger thread dumps.

  • High CPU Usage due to SCC
  • Issues like "java.lang.OutOfMemoryError: Java heap space"
  • Issues in Hardware Metrics Monitor due to SCC etc.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

  • SAP Cloud Connector release independent.

Product

CONNECTOR FRAMEWORK all versions ; SAP BTP, Neo environment 1.0 ; SAP Connectivity service 2.0 ; SAP HANA 1.0, platform edition

Keywords

Production, ABAP R/3, ERP, SRM, CRM, ERP PPM, SEM, AP,O XI, PI, PORTAL, Test development, QA, KBA, On Premise, HANA Database, SAP Cloud Platform, Cloud Connector, xsodata, On-Premises, Access Control, HANA DB, Cloud to On-Premise, HTTPS connection, ABAP, com.sap.scc.rt, SccEndpointValidator, thread dump, jvmmon.exe, jvmmon-gui.exe,  , KBA , BC-MID-SCC , SAP Cloud Connector On-Demand/On-Premise Connectivity , BC-NEO-CON , Neo to On-premise Connectivity service , Problem

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