SAP Knowledge Base Article - Preview

2560269 - E-mail Content Not Being Displayed While Using a Branding Template

Symptom

You have maintained a branding template for a channel and while sending a reply via ticket, received e-mail does not show the content.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer core applications all versions

Keywords

Service, Tickets, Branding Template , KBA , LOD-CRM-SRP , Service Request Processing , How To

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