2560374 - External Reference Missing When Creating Sales Order with French Sales Unit

When creating a new Sales Order, you receive the error “External Reference Missing” although the External reference field is not set as mandatory. The error prevents you from saving or releasing the Sales Order.

SAP Business ByDesign

1. Got to the Sales Order Work Centre.
2. In the Common Task view choose New Sales Order.
3. Enter an account ABC (ABC represents the account ID).
4. The error message “External Reference Missing” is displayed. The External Reference field is highlighted in red.

If the Sales Unit of a Sales Order is assigned to Country France the External Reference field is automatically determined as a mandatory.

In order to save/release the Sales Order maintain an external reference in the General tab of your Sales Order. It will then be passed on to the resulting invoice document.

Sales Order France External reference missing , KBA , AP-SLO-SO , Sales Order , Problem